Privacy Policy

Effective Date: January 1, 2024
If you have any questions, contact us at detourstore20@gmail.com.

1. Information We Collect

We collect the following types of information when you visit or make a purchase from our site:

Information you provide directly

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by our payment partners)

  • Order history

  • Customer support messages

Information collected automatically

When you browse our store, we automatically receive:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on pages

  • Cookies and pixel data used for analytics and store functionality

This information helps us operate, improve, and secure our website.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order

  • Provide customer support

  • Improve our website and product offerings

  • Send marketing emails (only if you opt in)

  • Detect and prevent fraud

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.
We may share it with the following partners only as needed to run our store:

  • Shopify (our ecommerce platform)

  • Printful and other fulfillment partners (to manufacture and ship orders)

  • Payment processors (Shopify Payments, PayPal, etc.)

  • Shipping carriers

  • Email service providers (for newsletters if you subscribe)

  • Analytics tools like Google Analytics

These partners only receive the data required to perform their services.

4. Cookies

We use cookies and similar technologies to:

  • Keep items in your cart

  • Maintain your session

  • Analyze site performance

  • Personalize your experience

You can disable cookies in your browser settings.
Doing so may affect site functionality.

5. Email Communications & Opting Out

If you subscribe to our newsletter or make a purchase, you may receive:

  • Order confirmations

  • Shipping notifications

  • Product updates

  • Promotions or newsletters (only if you opt in)

You may unsubscribe at any time by clicking “Unsubscribe” or emailing us at detourstore20@gmail.com.

6. Your Rights (CCPA/CPRA & GDPR Compliance)

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Opt out of marketing

  • Request a copy of your data

  • Withdraw consent

To exercise any of these rights, email: detourstore20@gmail.com.

We respond to all requests within 30 days.

7. Children’s Privacy

Our website is not intended for individuals under 18 years of age, and we do not knowingly collect data from minors.

8. Data Security

We take reasonable measures to protect your information, including:

  • Encrypted payment processing through Shopify

  • Secure servers

  • Access controls

  • Regular security audits

No system is 100% secure, but we work hard to protect your data.

9. Changes to This Policy

We may update this policy occasionally.
Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

For questions, requests, or concerns about your privacy:

Email: detourstore20@gmail.com
Phone: (207) 227-6314