Returns

We want you to love what you ordered. If something isn’t right, we’re here to help.

✔ 30-Day Return Window

We accept returns within 30 days of purchase. Items must be unused, unwashed, and in their original condition.

✔ Clothing & Accessories (Print-on-Demand)

Because our apparel and accessories are printed on demand, we accept returns only for:

• misprints

• wrong items received

• damaged items

• manufacturing defects

If your item arrives damaged or incorrect, email us at detourstore20@gmail.com within 30 days and include:

• your order number

• a photo of the issue

• a short description of the problem

We’ll replace the item or issue a refund.

✔ Digital Downloads

All digital download purchases are final sale and cannot be returned or refunded once delivered.

✔ Detour Driver Wipes

For multi-pack wipe orders:

• Only one package may be opened for testing.

• All remaining packs must be sealed and unused to qualify for a refund.

✔ Detour Downtown Diamonds

Returns are accepted if the product is unused and in its original packaging.
If damaged or defective on arrival, we will replace it at no cost.

✔ How to Start a Return

Email us at detourstore20@gmail.com with your order number and the reason for your return.
We’ll respond with next steps.

✔ Refund Timing

Once your return is received and inspected, refunds are issued to your original payment method.
Please allow 3–5 business days for the credit to appear.

✔ Questions?

We’re here to help — email us anytime at detourstore20@gmail.com.

---